We want you to feel confident when shopping with us.
We offer refunds only. We do not require product returns.
You may be eligible for a refund if:
Your item arrives damaged
Your item is defective
You received the wrong product
Your order does not arrive within the estimated delivery time
To request a refund, please email us within 7 days of receiving your order and include:
Your order number
A description of the issue
Photo or video proof (if the item is damaged or defective)
Once approved, your refund will be issued to your original payment method within 5–10 business days.